Terms & Conditions

Welcome to www.sivaacademy.net! These terms and conditions outline the rules and regulations for the use of Siva Academy’s website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.sivaacademy.net if you do not agree to all the terms and conditions stated on this page.

1. Definitions

• Website: Refers to www.sivaacademy.net.
• We, Us, Our: Refers to Siva Academy.
• User, You, Your: Refers to anyone accessing or using the Website.

2. Use of the Website

By using this Website, you confirm that you are at least 18 years of age or have parental/legal guardian permission. You agree to use the Website lawfully and in a manner that does not infringe the rights of others.

3. Intellectual Property

All content, materials, logos, images, and design elements on this Website are owned by Siva Academy or licensed to us. You may not:

• Republish material from the Website without prior permission.
• Reproduce, duplicate, or copy content for commercial purposes.
• Sell, rent, or sub-license any materials from the Website.

4. User-Generated Content

By submitting content to the Website, you grant Siva Academy a non-exclusive, royalty-free, perpetual license to use, display, distribute, and modify the content, ensuring it does not infringe third-party rights.

5. Links to Other Websites

Our Website may contain links to third-party websites. These are provided for your convenience, and we are not responsible for their content or any potential damages.

6. Limitation of Liability

Siva Academy will not be held liable for any damages, including indirect, incidental, or consequential damages, resulting from your use of the Website.

7. Disclaimer

The information on this Website is provided “as is” without warranties of any kind. We do not guarantee availability, accuracy, or completeness of content.

8. Governing Law

These terms and conditions are governed by the laws of India, and any disputes shall fall under the jurisdiction of Indian courts.

9. Changes to These Terms

We reserve the right to update these terms and conditions at any time. Continued use of the Website implies acceptance of any changes.

10. Contact Information

If you have any questions, contact us at:

Email: support@sivaacademy.net

Phone: +91 9513-111848

Privacy Policy

At Siva Academy, accessible from www.sivaacademy.net, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by Siva Academy and how we use it.

1. Information We Collect

• Personal Identification Information: This may include your name, email address, phone number, and other details when you fill out forms on our site.
• Log Data: We collect information such as IP address, browser type, pages visited, and timestamps for analytics and security.
• Cookies and Tracking: We use cookies and tracking technologies to improve user experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

• To improve and personalize our website and services.
• To communicate updates, promotions, and support messages.
• To process transactions and manage accounts securely.
• To analyze website usage for improvements.
• To prevent fraud and enhance security.

3. Data Sharing and Disclosure

We do not sell or rent personal data. We may share information with trusted third-party service providers or in response to legal requirements.

4. Data Security

We employ security measures to protect your data, but no method of transmission is 100% secure.

5. Third-Party Services and Links

Our site may contain links to external websites. We are not responsible for their privacy policies.

6. Your Data Rights

You may have rights to access, correct, delete, restrict, or transfer your data. Contact us at support@sivaacademy.net to exercise these rights.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If discovered, such data will be deleted.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with a revised date.

9. Contact Us

If you have any concerns, contact us at:

Email: support@sivaacademy.net

Phone: +91 9513-111848

Refund & Cancellation Policy

At Siva Academy, we aim to provide the best learning and service experience. However, we understand that there may be circumstances where you may need to request a refund or cancel a service. Please carefully read our policy regarding refunds and cancellations.

1. Cancellation Policy

a. Courses and Training Programs

• Before Course Commencement: If you wish to cancel your enrolment in a course or training program, you can do so before the course begins. A refund will be provided for the course fee, minus the non-refundable enrollment confirmation fee.
• After Course Commencement: Once a course or training program has started, cancellations are not eligible for a refund. However, participants may request to reschedule to a future session of the same program (subject to availability).

b. One-Time Services

• For any one-time services (e.g., consulting or project-based services), cancellations may be made before the service has commenced for a full refund.
• After work has begun, no cancellations or refunds will be provided.

2. Refund Policy

a. Eligibility for Refunds

• Refunds are processed only if the cancellation request is received before the start of a course, program, or service, as described above.
• The enrollment confirmation fee is non-refundable.
• All refund requests must be submitted in writing to support@sivaacademy.net and will be reviewed on a case-by-case basis.

b. Non-Refundable Items

• Any downloadable products, including e-books, course materials, and software, are non-refundable.
• Fees for completed services or ongoing consultancy work that has already begun are non-refundable.

c. Refund Processing

• Approved refunds will be processed within 7-10 business days.
• The refund will be credited to the original method of payment.
• Any applicable transaction fees (such as bank or payment gateway charges) may be deducted from the refund amount.

3. Rescheduling

If you are unable to attend a course, you may request to reschedule for the next available session. Rescheduling requests must be made at least 48 hours before the course start date and are subject to availability.